Méthodes de diagnostic et d'évaluation de performance pour la gestion de chaînes logistiques : application à la coopération maison-mère, filiales internationales dans un groupe pharmaceutique et cosmétique

Abstract : Companies seek to anticipate the impacts of their growth on the organization within their Supply Chain. They wish to have tools enabling them to better understand how the industrial agreements should progress. The works presented in this thesis deal with solutions to assist Supply Chain Management with special interest on relationship between Supply Chain actors. In the first part, we propose a two step approach that defines typologies of actors and of cooperation states. Initially, a referential is submitted that allows to structure a supply chain diagnosis, particularly on the agreements. Then, Data Analysis is used to extract representative variables and typologies in order to adapt solutions to each one. The second part deals with the performance evaluation of the supply chain. We propose an original method to define Supply Chain Management performance indicators. The method helps to define indicators on the result of the operational processes, but also on performance determinants and their consequences. All our propositions are tested on Pierre Fabre Laboratories Supply Chain, and more specifically on the cooperative relationships between head-office and foreign subsidiaries. Within this experimentation, we illustrate the interest of managing by the performance. The crossing of suggested solutions in terms of performance evaluation and actor/cooperation characterizations, allows the definition of several improvement axes of the cooperation to increase supply chain global performance.
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Matthieu Lauras. Méthodes de diagnostic et d'évaluation de performance pour la gestion de chaînes logistiques : application à la coopération maison-mère, filiales internationales dans un groupe pharmaceutique et cosmétique. Autre. Institut National Polytechnique de Toulouse (INP Toulouse), 2004. Français. ⟨NNT : 2004INPT009G⟩. ⟨tel-01857939⟩

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