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Making Decisions in Highly Uncertain and Opportunistic Environments: Towards a Decision Support System for Sales and Operations Planning

Danielle Fakhry 1, * Raphaël Oger 1 Matthieu Lauras 1 
* Corresponding author
Abstract : Sales and Operations Planning (S&OP) is a methodology used by most companies to make planning decisions on a medium-term horizon. This methodology and associated tools have been designed for a relatively stable environment. However, this assumption is not relevant anymore, and practitioners face difficulties to perform S&OP in highly uncertain and opportunistic environments. Therefore, this paper proposes to pave the way towards a solution to these difficulties, by introducing a conceptual framework for designing a decision support system for performing S&OP in highly uncertain and opportunistic environments. The paper concludes with a set of research avenues to make it real.
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Submitted on : Friday, October 28, 2022 - 12:04:34 PM
Last modification on : Monday, November 7, 2022 - 3:57:37 PM

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Danielle Fakhry, Raphaël Oger, Matthieu Lauras. Making Decisions in Highly Uncertain and Opportunistic Environments: Towards a Decision Support System for Sales and Operations Planning. MIM 2022 - 10th IFAC Conference on Manufacturing Modelling, Management and Control, Jun 2022, Nantes, France. pp.79 - 84, ⟨10.1016/j.ifacol.2022.09.371⟩. ⟨hal-03833267⟩

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