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Toward an Innovative Risk- and Opportunity- Oriented System for SMEs’ Decision-Makers

Abstract : The COVID-19 crisis has demonstrated numerous weaknesses in Small- and Medium-sized Enterprises (SMEs). Among them, the incapability of top management to make robust strategic decisions in an uncertain environment composed of risks and opportunities, is probably one of the most critical. Unfortunately, such a disrupted context is now the norm. By analyzing the situation, we notice that most of these top management decision-makers use traditional Strategy and Management Accounting methods to make decisions for their business. However, these methods have numerous limits regarding the management of uncertainties. Notably, most of them are deterministic and reactive (i.e., a posteriori analysis) and they often manage risks through pure qualitative approaches. Based on these limitations, this article develops the fundamentals of a first innovative model focused on the management of assets and inspired by Industrial Engineering and Artificial Intelligence risk- and opportunity-oriented tools. The proposed approach intends to support more robust strategic decisions in disrupted contexts. An illustrative case is then developed in order to highlight the potentiality of our approach. Finally, some avenues for future research are exposed regarding the current work which is currently in its infancy.
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Submitted on : Thursday, September 2, 2021 - 11:02:00 AM
Last modification on : Saturday, September 4, 2021 - 3:05:30 AM

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Romain Ben Taleb, Mathieu Dahan, Aurelie Montarnal, Matthieu Lauras, Romain Miclo. Toward an Innovative Risk- and Opportunity- Oriented System for SMEs’ Decision-Makers. CIGI-Qualita21 : 14ème Conférence Internationale Génie Industriel QUALITA, May 2021, Grenoble (à distance), France. pp.450-457. ⟨hal-03331846⟩

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