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Managing events to improve situation awareness and resilience in a supply chain

Abstract : This paper aims at improving supply chain resilience by applying a model- and event-driven architecture from the crisis management field: the AIC information system which Acquires, Interprets and Contextualizes events. It begins with a literature review on information systems able to process events in order to improve situational awareness within supply chains. It concludes that supply chain managers still lack a decision support system able to access new information in near real time. The paper describes the components of the AIC information system, and the implications for a supply chain use case. By testing the architecture on a pharmaceutical supply chain, we assess the accuracy, cost and speed of the detection of new risks. These works are made possible by the use of several data streams aggregated into a single decision-making platform. This supports the claim for a more connected supply chain. Our contributions make crisis management knowledge available to supply chain management and help improving resilient decision-making in a fast changing context.
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Submitted on : Monday, June 28, 2021 - 4:55:39 PM
Last modification on : Wednesday, April 6, 2022 - 5:14:08 PM
Long-term archiving on: : Wednesday, September 29, 2021 - 7:58:57 PM

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Audrey Fertier, Guillaume Martin, Anne-Marie Barthe-Delanoë, Julien Lesbegueries, Aurelie Montarnal, et al.. Managing events to improve situation awareness and resilience in a supply chain. Computers in Industry, Elsevier, 2021, 132, pp.103488. ⟨10.1016/j.compind.2021.103488⟩. ⟨hal-03272000⟩

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