T. Becker, M. Lütjen, and R. Porzel, Process Maintenance of Heterogeneous Logistic SystemsA Process Mining Approach, Dynamics in Logistics, pp.77-86, 2017.

S. Dustdar, W. M. Dumas, A. H. Van-der-aalst, and . Ter-hofstede, Process-Aware Information Systems: Bridging People and Software Through Process Technology, vol.42, pp.1396-1397, 2005.

C. Fernandez-llatas, A. Lizondo, E. Monton, J. Benedi, and V. Traver, Process Mining Methodology for Health Process Tracking Using Real-Time Indoor Location Systems, Sensors, vol.15, pp.29821-29840, 2015.

, Fundamentals of Business Process Management | Marlon Dumas, 2013.

A. A. Kalenkova, W. M. Van-der-aalst, I. A. Lomazova, and V. A. Rubin, Process mining using BPMN: relating event logs and process models, Softw. Syst. Model, 2015.

R. Miclo, F. Fontanili, G. Marquès, P. Bomert, and M. Lauras, RTLS-based Process Mining: Towards an automatic process diagnosis in healthcare, 2015 IEEE International Conference on Automation Science and Engineering (CASE). Presented at the 2015 IEEE International Conference on Automation Science and Engineering (CASE), pp.1397-1402, 2015.
URL : https://hal.archives-ouvertes.fr/hal-01609202

F. Rennung, C. T. Luminosu, and A. Draghici, Service Provision in the Framework of Industry 4.0, 13th International Symposium in Management: Management During and After the Economic Crisis, vol.221, pp.372-377, 2016.

E. Rojas, J. Munoz-gama, M. Sepúlveda, and D. Capurro, Process mining in healthcare: A literature review, J. Biomed. Inform, vol.61, pp.224-236, 2016.

S. Suriadi, R. Andrews, A. H. Ter-hofstede, and M. T. Wynn, Event log imperfection patterns for process mining: Towards a systematic approach to cleaning event logs, Inf. Syst, vol.64, pp.132-150, 2017.

W. M. Van-der-aalst and A. J. Weijters, Process mining: a research agenda, Process / Workflow Mining, vol.53, pp.231-244, 2004.