Skip to Main content Skip to Navigation
New interface
Conference papers

Sustainable performance measurement for humanitarian supply chain operations

Abstract : This paper proposes a performance measurement definition to consider sustainable development principles in the humanitarian supply chain operations (source, make, deliver). Previous research has shown the challenge for humanitarian organizations to consider the three sustainability pillars people, planet and profit in their decisionmaking processes. Based on field research with the International Federation of the Red Cross and Red Crescent (IFRC) and a literature review on humanitarian performance measurement and sustainability, we define a set of criteria, objectives and Key Performance Indicators that translates sustainability concepts to concrete humanitarian operations. Based on the Triple Bottom Line approach, the environmental and social dimensions are added to the economic dimension, which is standard in HSC literature and practice. The aim of this study is to set the basis for a Decision Support System (DSS) in operations planning.
Document type :
Conference papers
Complete list of metadata
Contributor : IMT Mines Albi IMT Mines Albi Connect in order to contact the contributor
Submitted on : Wednesday, January 17, 2018 - 3:36:51 PM
Last modification on : Friday, August 5, 2022 - 11:42:06 AM


  • HAL Id : hal-01686623, version 1



Laura Laguna Salvado, Tina Comes, Matthieu Lauras. Sustainable performance measurement for humanitarian supply chain operations. ISCRAM 2017 - 14th International Conference on Information Systems for Crisis Response and Management , May 2017, Albi, France. p.775-783. ⟨hal-01686623⟩



Record views